FAQS
General FAQs
Yes, we have a dedicated wholesale section! Whether you're a retailer or a bulk buyer, we offer competitive pricing and a wide range of products to meet your needs.
Yes, you can easily track your order through your My Account section. Once your order is shipped, you’ll receive a tracking number to monitor its progress in real-time.
Returns or exchanges must be initiated within 3 days of receiving your order. Certain conditions apply. For full details, please visit our Return Policy page.
Currently, we only ship within Saudi Arabia. Your order will be delivered within 2 to 7 business days (depending on the city).
For more details, please visit our Shipping and Handling page.
Yes, we strictly adhere to legal age requirements. Customers must be over 18 years old to purchase tobacco products.
Product FAQs
We offer a wide range of products, including cigarettes, cigars, rolling tobacco, pipe tobacco, shisha, and vaping products. and so much more visit our shop page to see all the products
Yes, we source all our products from reputable suppliers to ensure authenticity and quality.
Absolutely! Our team is happy to help you find the perfect product based on your taste and preferences. Contact us for personalized recommendations through our Recommended Page.
Yes, we offer a variety of accessories, including lighters, ashtrays, cigar cutters, and rolling papers. Explore our Cigars Accessories page for more options.
Yes, we regularly offer discounts and promotions on select tobacco products. Visit our Hot Deals & Sales page to stay updated on the latest deals.
